Shipping policy
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
We offer free worldwide shipping on all orders. Estimated delivery times are as follows:
- United States: 5–7 business days
- United Kingdom: 5–7 business days
- Europe: 7–9 business days
- Rest of the World: 10–20 business days
Please note that delivery times are estimates only and are not guaranteed. Delays may occur due to customs processing, carrier delays, or events outside our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order online.
Customs and Import Duties
International orders may be subject to customs fees, import duties, or taxes upon arrival in the destination country. These charges are the responsibility of the customer. Purevique is not responsible for any delays caused by customs processing.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact us at info@purevique.com and we will investigate the matter promptly.
Wrong Address
Please ensure your shipping address is correct before placing your order. Purevique is not responsible for orders delivered to an incorrect address provided by the customer.
Contact Us
For any shipping related questions, please contact us at info@purevique.com